Last update: 20.06.2026.
This Privacy Policy explains how RECREATIVA4U d.o.o., owner of LACE Beach Food, collects, uses and protects personal data.
By using the website or contacting us via phone, e-mail or other communication channels, you confirm that you are familiar with this Privacy Policy.
1. Data Controller
The personal data controller is:
RECREATIVA4U d.o.o.
Stjepana Širole 8
10000 Zagreb
OIB: 81833893265
E-mail: recreativa4u@gmail.com
Phone: +385 95 301 5838
2. Personal Data We May Collect
We collect personal data when you contact us via the website, telephone, e-mail, social networks or other communication channels.
The data we may collect includes:
full name
e-mail address
phone number
contents of messages and inquiries
information related to reservation or arrival
data that you voluntarily provide in communication
technical data related to the use of the website, such as IP address, device type, browser, time of visit and similar data
If a user voluntarily provides information about allergies, intolerances or special dietary requirements, this data is processed solely for the purpose of providing accurate information and a safer service to the guest.
3. Purpose of processing personal data
We process personal data for the following purposes:
responding to user queries
communication with guests
processing reservations or requests
pružanje informacija o ponudi, jelovniku, radnom vremenu i lokaciji
resolution of objections and complaints
fulfillment of legal obligations
security and proper functioning of the website
improving user experience
protection of the rights and interests of society
4. Legal basis for processing
We process personal data based on the following legal grounds:
legitimate interest, for example, communication with users and business protection
execution of a contract or taking actions prior to concluding a contract
legal obligation, for example, maintaining business records and handling complaints
user consent, when required, for example when using unnecessary cookies
5. Contact via email and phone
If you contact us via email or phone, we use the information you provide solely to respond to your inquiry, provide the requested information, or resolve your request.
Communication data is not used to send promotional messages without your consent.
6. Guest complaints
If you submit a complaint about the quality of a product or service, the personal data you provide, including your name, surname, address, contact details and the content of the complaint, are processed for the purpose of receiving, recording and responding to the complaint.
7. Allergens and dietary requirements
Information about allergens is available at the bar, and guests can contact the staff for additional information.
If you provide us with information about allergies, intolerances or dietary requirements, this information is used solely for the purpose of informing and providing the service. Such information is not used for marketing purposes.
8. Data retention period
We keep personal data as long as necessary for the purpose for which it was collected.
Data related to communication is kept until the end of the communication, unless there is a legal, business or security need for longer storage.
Data related to complaints, invoices, business documentation and legal obligations are kept in accordance with the applicable regulations of the Republic of Croatia.
9. Sharing personal data
We do not sell, rent or transfer personal data to third parties for marketing purposes.
Data may be shared with third parties only when necessary for:
technical website maintenance
website hosting and security
accounting and administrative needs
fulfillment of legal obligations
protection of the rights and interests of society
All external collaborators who may have access to personal data are required to act in accordance with personal data protection rules.
10. Cookies
The website may use cookies for basic functionality, security, analytics, improving user experience or displaying third-party content.
More information is available in the Cookie Policy.
11. User rights
The user has the right to request:
access to your personal data
correction of incorrect data
deletion of personal data
processing restriction
objection to processing
data transfer, when applicable
withdrawal of consent, if the processing is based on consent
To exercise your rights, you can contact us by e-mail: recreativa4u@gmail.com.
If you believe that your personal data is being processed in violation of regulations, you have the right to file a complaint with the Personal Data Protection Agency.
12. Data security
We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration or destruction.
However, no data transmission over the internet is completely secure, so we cannot guarantee absolute data security.
13. Changes to the Privacy Policy
This Privacy Policy may change from time to time to comply with changes in business, technology or legislation.
An updated version will be published on this website.